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Our warehouse and office are in central Nairobi. Couriers leave twice daily — morning and early afternoon — and reach every major town in Kenya within 24–48 hours. We don't have a walk-in shop yet, but you're welcome to meet us halfway for a hand-over in Nairobi if preferred.
Same-day inside Nairobi for orders before 2pm. Next day for Kiambu, Kajiado, Machakos, Nakuru. 1–2 working days for Mombasa, Kisumu, Eldoret. Couriers call before arrival.
You pay the courier on delivery — cash, M-Pesa Send Money, PayBill, or Till. Never pay online. We'll never ask you to "confirm" with a mobile money PIN.
Yes — 7 days from delivery, unused and in its original box. WhatsApp us to start; we arrange pickup. Refund sent via M-Pesa within 48 hours of collection.
Yes — five units or more, WhatsApp us directly for a wholesale quote. We ship to schools, hostels, resellers, and corporate gifting orders across Kenya.